Privacy Policy

Last Updated: 10.04.2025

1. Introduction

At Streamster (“we”, “our”, or “us”), operated by Streams.tr, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

By using our Service, you accept the data practices described in this Privacy Policy. We recommend that you review our policy periodically.

2. Information We Collect

2.1 Information You Provide

We may collect the following information:

  • Account Information: Your name, email address, password, phone number, and billing address when you register.
  • Profile Information: Your profile picture, biography, and other personalization information.
  • Content: Content you upload, stream, submit, or display through our Service.
  • Communications and Support: Information you provide when contacting us and the content of support requests.
  • Payment Information: Your payment method details (credit card information is stored and processed by our payment processor).

2.2 Information Collected Automatically

When you use our Service, we may automatically collect the following information:

  • Usage Data: Information about how you interact with our Service, pages viewed, stream duration, clicks, and other interactions.
  • Device Information: IP address, device type, browser type, operating system, unique device identifiers, and other technical information.
  • Cookies and Similar Technologies: We collect information using cookies, pixel tags, and similar technologies.

2.3 Information Collected from Third-Party Sources

We may receive information from the following third-party sources:

  • Social Media: If you log in with your social media account or connect social media platforms to our Service, we may receive some information from these platforms.
  • Business Partners: We may receive information from our business partners, advertisers, and other third parties.

2.4 Information We Do Not Collect

It’s important to note that we do not:

  • Collect information about your streaming content beyond what is necessary to provide our service
  • Monitor or store the actual content that you stream
  • Track your viewers’ personal information
  • Access your YouTube or other platform accounts beyond the permissions you explicitly grant

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract Performance: Processing necessary for the performance of our contract with you.
  • Legitimate Interests: Processing necessary for our legitimate interests, provided these interests don’t override your rights.
  • Legal Compliance: Processing necessary for compliance with our legal obligations.
  • Consent: Processing based on your consent, which you can withdraw at any time.

4. Use of Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Service
  • To create and manage your account
  • To process payment transactions
  • To send updates and information related to our Service
  • To provide customer support
  • To offer personalized content and recommendations
  • To understand and analyze how our Service is used
  • To ensure security and detect fraudulent activities
  • To comply with legal obligations

4.1 Legal and Compliance Uses

We may also use your information to:

  • Prevent, detect, and address illegal or prohibited activities on our platform
  • Enforce our Terms of Service
  • Respond to legal requests and prevent harm
  • Protect our rights, property, or the safety of our users

We take our obligation to monitor for and prevent misuse of our platform very seriously, particularly with regard to copyright compliance and prevention of illegal streaming activities.

5. Information Sharing

We may share your information in the following circumstances and with the following parties:

5.1 Service Providers

We share information with third-party service providers that help us provide our Service. These include:

  • Payment Processors: Entities that process payment transactions
  • Cloud Services: Cloud services we use to store and process data
  • Analytics Providers: Companies that help us analyze our Service and user behavior
  • Customer Support Providers: Companies that help us manage support services

5.2 Legal Requirements

We may share your information in the following cases:

  • When required to comply with a legal obligation
  • When necessary to protect or defend legal rights
  • When necessary to prevent or investigate fraud and other illegal activities
  • When necessary to protect the safety of Streamster, our users, or the public
  • When responding to valid legal requests regarding illegal streaming or copyright infringement

5.3 Business Transfers

We may share your information in connection with the sale, merger, reorganization, or similar transaction involving our company or assets.

5.4 With Your Consent

We may share your information for any other purpose with your consent.

6. Data Security

We use appropriate technical and organizational measures to protect your information. However, please note that no data transmission over the internet or storage system is 100% secure.

Some of the security measures we implement include:

  • Encryption of data in transit using SSL/TLS protocols
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery plans

7. Data Retention

We retain your personal data for as long as necessary to provide our Service, or to comply with our legal obligations. Generally, we will retain your personal data for the following periods:

  • Account information: For the duration of your account plus a retention period of up to 12 months after account closure
  • Payment information: As required by tax and financial regulations, typically 7 years
  • Communication records: Up to 24 months after the last communication

You can request to close your account at any time to initiate deletion of your data according to our retention schedule.

8. Children’s Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

9. International Data Transfers

Our Service is hosted and operated in Turkey. If you access our Service from outside Turkey, your information may be transferred to, stored, and processed in Turkey and other countries where we may operate.

When transferring data outside of the European Economic Area (EEA), we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

10. Your Rights

Depending on your region, you may have certain rights regarding your personal data. These may include:

  • The right to request access to your personal data
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal data
  • The right to restrict the processing of your personal data
  • The right to request the portability of your personal data
  • The right to object to the processing of your personal data
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the email address provided in the “Contact” section below.

11. Cookies and Similar Technologies

Our Service uses cookies and similar technologies. These are used to remember your preferences, understand how our site is used, and provide you with relevant content. You can disable cookies by changing your browser settings, but this may cause some features of our Service to not function properly.

We use the following types of cookies:

  • Essential Cookies: Necessary for the basic functionality of our website
  • Preference Cookies: Enable the website to remember your preferences
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

12. Changes

We reserve the right to modify this Privacy Policy at any time. In case of significant changes, we will provide a notice to you via email or through our Service before the changes take effect.

13. Contact

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer:

Email: <a href=”mailto:privacy@streams.tr”>privacy@streams.tr</a><br> Postal Address: Streams.tr<br> Selimiye mah. Cumhuriyet Cad. 19/A<br> Altinova Ayvalik/BALIKESIR<br> Turkey <!– Add custom CSS –> <style> .text-gradient { background: linear-gradient(90deg, #4776E6 0%, #8E54E9 100%); -webkit-background-clip: text; -webkit-text-fill-color: transparent; } h1, h2 { color: #4776E6; } h3 { color: #6c757d; } .alert-primary { color: #084298; background-color: #cfe2ff; border-color: #b6d4fe; padding: 1rem; margin-bottom: 1rem; border: 1px solid transparent; border-radius: 0.25rem; } </style>